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IT Support Analyst


Pratt Industries is seeking candidate for a full time Manufacturing IT Support Analyst position.

The position will support the MES technology and applications for manufacturing and automation systems in the paper and corrugated box industry. This includes machine technology, corrugator, conveyor and automation control systems, production scheduling systems, and interfaces to core business systems.

The position will require frequent travel to our manufacturing locations throughout the USA.

As a member of the Manufacturing Execution Systems Team you will:

Build knowledge in the MES applications in use throughout our manufacturing facilities.

Manage project activities, testing, implementation, and support.

Participate in the installation and support of hardware, software and automation technologies.

Work with the development team on enhancements, configuration, integration, and data conversion.

Work with the operations team to analyze business requirements, improve systems, processes and services.

Document business processes, develop training materials, train and support end users.

Required Qualifications:

IT Hardware Support Certification OR Computer Science Degree, upcoming degree completion, or equivalent work experience.

Ability to learn new skills and assume new responsibilities.

Ability to work cooperatively in a fast paced team environment.

Beneficial Qualifications/Experience:

Paper or Corrugated Industry experience.

Software Development experience.

SQL / Reporting experience.


The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.


Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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