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Dispatcher

Description

Perks of Pratt?

  • Paid Holidays from DAY ONE
  • Insurance benefits and wellness reimbursement program within ONE MONTH of hire
  • 6 Months: PAID vacation days
  • 12 Months: FULL tuition reimbursement and PAID childbearing and parenting leave
  • 401K Vesting
  • Open Door policy
  • Schedule Flexibility

POSITION: Dispatcher

Salinas California

$24.00 - $26.00 – Full Time

SUMMARY

Plan loads to customers based on order quantities; combine them to make multiple-stop deliveries to maximize trailer utilization and minimize costs.

DUTIES AND RESPONSIBILITIES

  • Keep close look at production schedule
  • Plan trips for all orders from the shipping report & production schedule
  • Set up delivery appointments for loads
  • Plan customer pickups trips
  • Communicate with customer service, sales reps, or customers if deliveries are not delivered on time
  • Verify and ensure all delivery receipts are collected and place property
  • Able to well manage their own time and crew to run the whole department efficiently
  • Communication answer phone calls & emails on a timely manner
  • Daily communication with our drivers, common carrier dispatchers, work with customers, drivers, vendors, management, and HR.
  • Use of PeopleNet, eLogs, Customer Service, DOT, and Company Compliance.
  • Ability to assist drivers and keep track of their work/hours as needed/required.
  • Assist in tracking/reporting. Safety, Incidents, etc. Use of proper documentation for all reporting.
  • Relationship Building: Builds positive relations with drivers, other dispatchers, and managers.
  • Safety: Follow safety protocol. Track/report. driver performance and report issues to the proper department managers.
  • Responsible to track and report truck driver equipment issues.
  • Response Time: Handle all incoming calls and ensure timely responses to customers, vendors, Sales reps, etc.
  • All other duties as assigned.
  • Previous dispatch experience is required, minimum 3 years.
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