The Regional Manager will be responsible for an assigned territory working toward meeting customer objectives and exceeding operational goals.
- Developing and training a strong, high productive team to meet the performance objectives daily to service the Customer and the Company.
- Recruiting and hiring talent and considering succession planning
- Minimize cost and improve efficiency by reviewing schedules and implementing practices to achieve success for our customer.
- Participate and contribute in account strategy and innovation meetings with account management and customer.
- Maintain and promote a safe environment per Pratt Industries Safety Requirements
- Visit offices to evaluate each team member's efficiencies, relationship management and retail compliance across an assigned territory.
- Maintain an assigned territory of retail locations.
- Monitor sales and work toward meeting quarterly annual objectives.
Directly supervises Field Managers/Employees’ in multiple-locations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude and performance.
EDUCATION and/or EXPERIENCE
High school diploma or GED.
One year shipping experience.
Candidates are PREFERRED who offer the following:
College and/or related technical experience.
One year supervisory experience as a proven manager of at least five people.
Two to Four year’s experience in supply chain, inventory or corrugated box industry.
Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Able to read a tape measure with speed and accuracy. Able to calculate figures and amounts such as percentages, measurement, volume and rate. Able to apply concepts of high school math.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving several concrete variables in standardized situations.
Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment is usually loud.
The individual must posses the following:
Superior time management skills including the ability to manage multiple issues concurrently and the ability to lead an effective and efficient meeting.
Teaching skills in order to function effectively as a teacher for his/her personnel both in the technical and administrative parts of the position.
Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution.
Excellent employee relations skills including being an active listener, understanding how to appraise personnel, applying both positive and corrective feedback, being able to resolve conflicts either involving the supervisor directly or as a third party, understands and demonstrates positive motivational skills including coaching and delegation techniques.
Demonstrated confidence including providing a consistent leadership style with an acceptable level of professional assertiveness.
Professional appearance to support his/her role as a managerial representative of the company.
The performance of the supervisor will be measured as follows:
Operating standards - the Regional Manager will need to see that all reporting staff meet or exceed the Operating Standards in the areas of quality, cost, safety, customer satisfaction and productivity. Such standards will be set annually and communicated to the supervisor.
Personal growth - while the company will provide the tools to assist the supervisor to grow professionally the responsibility for moving forward lies with the individual. Each year there will be goals developed and agreed to by the supervisor and his/her superior.
Employee relations - through observations the Regional Manager will be evaluated regarding his/her and his/her reporting staff's skills and advancements in the areas of motivational techniques and results, positive and corrective/constructive feedback, subordinate development and creating a positive work environment.
Creativity - this will be evaluated by how active the Regional Manager and his/her direct reports are in participating in advancing the business through new and innovative ideas.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans