Description
Summary:
Mechanical Packaging Service Representative is responsible for safely maintaining, repairing, replacing and modifying all company-owned and customer-owned packaging machinery with optimal quality and efficiency
Position Requirements and Demands:
- Able & willing to travel to 3-4 months at a time (MI, TN, NJ, NY, NC, SC, GA, FL, TX, and Mexico)
- Able to work weekends and holidays; common to work Saturdays, Sundays, and Holidays during produce season
- Ability to walk, stand, on concrete and uneven surfaces for 8-12 hours/day
- Must have very effective organizational and communication skills.
- Previous mechanical service experience, 2-4 years preferred
- Positive Attitude
- Professional Appearance
- Able to multi-task and work in a fast-paced environment
- Must have a valid driver license and passport
- Must have a driving record in good standing
Position Responsibilities:
- Repair and maintain company & customer owned packaging machinery such as: case erectors, trayformers, bliss machines, cornerpost machines, case sealers, stitchers
- Diagnose machine problems and order necessary parts through operations manager
- Develop regular preventative maintenance schedule to ensure ideal machine operation, minimize risk for machine downtime during season, and prolong life of machines
- Maintain proper inventory of normal wear & tear parts a for packaging machinery at warehouse, customers’ facilities, and in truck
- Alert operations manager and sales rep of potential issues or persistent problems at customer (packaging and/or machinery)
- Train customer appointees how to operate machine on a daily basis and how to perform daily/weekly cleaning
- Maintain organized documentation, inspection records, etc
- Rebuild packaging machinery during downtime
- Conduct yourself in a professional manner while in front of the customer and coworkers
- Must demonstrate an understanding of Pratt’s and the customer’s objectives including productivity, safety, quality, customer service and cost goals; daily work activities should support achieving those goal
- Serve as a resource to other mechanics to help resolve mechanical issues
- Responsible for maintaining a safe work environment at all times
